Introduction

This Return Policy outlines the terms and conditions for requesting returns and refunds for our Software as a Service (SaaS) product, Zauvijek Softwares. Please carefully review the following policy as it governs the return and refund process. By using our services, you agree to comply with and accept the terms described below

Eligibility for Returns

• Trial Period: If Zauvijek offers a trial period, you may evaluate the product free of charge. During the trial period, you can request to cancel your subscription, and you will not be charged.
• Paid Subscriptions: Once a paid subscription has started, you are not eligible for a return or refund. This policy is in line with industry standards for SaaS products.

Cancellation Process

• Auto-Renewal: If you wish to cancel your subscription, you can do so by logging into your account on our platform and following the provided cancellation process. Please make sure to cancel before the start of the next billing cycle to avoid being charged.
• Refund Process: Requests for cancellation during a billing period will not result in a refund for that billing period, as services have already been rendered for the time in question. No refunds will be issued for partial periods.

Refund Policy

Exceptional Circumstances: We understand that there may be exceptional circumstances. If you encounter any issues with Zauvijek Softwares, please contact our customer support team. We will assess the situation on a case-by-case basis and may consider refunds if there is a legitimate reason for dissatisfaction or if we are unable to provide the services as advertised.

Privacy and Data Security

We take your privacy and data security seriously. Our practices are outlined in our Privacy Policy, which is separate from this Shipping Policy. You can review our Privacy Policy on our website.

Changes to this Policy

We reserve the right to make changes to this Shipping Policy as needed. Any updates will be posted on our website, and the effective date will be changed accordingly.

Contact Information

If you have any questions or concerns about this Shipping Policy, please contact us at: contact@zauvijek.com Thank you for choosing Zauvijek Softwares. We appreciate your trust in our service, and we are committed to providing you with a reliable and secure SaaS experience.